Pipe leaks and water intrusion

Burst Pipe Repair

Know the immediate steps to take when a plumbing pipe breaks or begins leaking.

Signs of a burst or leaking pipe

Possible signs include a sudden drop in water pressure, unexplained pooling, damp drywall, discolored patches, a musty smell, or the sound of running water when fixtures are off. These symptoms can have other causes, so an inspection may be needed.

What to do when a pipe bursts

  1. Shut off the water: close the main water shutoff if you can reach it safely.
  2. Avoid electrical hazards: never touch electrical equipment while standing in water. Contact emergency services or a qualified electrician if needed.
  3. Protect the area: keep people away from wet or damaged surfaces.
  4. Document the damage: take photos from a safe location.
  5. Arrange repair and drying: a qualified plumber can address the pipe, while restoration professionals can assess water-affected materials.

Common causes

  • Corrosion or aging pipe materials
  • Loose fittings and failed connections
  • Physical damage or excessive pressure
  • Temperature-related stress in vulnerable plumbing
  • Wear around appliances and fixtures

Repair is only one part of recovery

Fixing the pipe stops the source, but moisture trapped behind walls, under flooring, or inside cabinets may need separate assessment and drying. Promptly addressing both issues can help limit secondary damage.

Need help in California?

Tell us where the leak occurred, whether the water is shut off, and which areas appear wet. Do not delay urgent safety measures while contacting a service provider.

Request assistance